The people at the dealership always greet us with a smile and are ready listen to our concerns. This time was no different. They took care of the issue in our daughters car in a timely manner and kept in communication as to the status.
Although you guys are extremely fast, doing a oil service and inspection in about 20 minutes, one often wonders if they actually check everything. I know they are professionals and have performed services on vehicles over and over again but I don’t understand they can check everything they say they do in that period of time. Plus two oil changes ago the mechanic said we recommend to change the air filter on your next trip, so when I got my oil change Monday I told them what the last mechanic said about the air filter. Now this mechanic says we recommend doing it next oil change. So what is it? I will tell you right now I don’t like being BS, I pay for a service and if it needs to be done then give me a price and if I can I will pay to have it done. I am still bitter with you guys over that tire issue when I had my Old Cruze 3 years ago.
Denise is such an incredible service advisor, she ALWASY makes sure I’m updated And informed on my vehicle!! The auto plaza is very lucky to have her! Because of Denise, i will never take my car anywhere BUT the pahrump valley auto plaza.