Standard maintenance has become sloppy. I requested all levels be checked and bearings as I was going out of town towing a large 5th wheel trailer. New brakes were needed and installed. The pedal went almost to the floor until I reset it. Power steering fluid was at the add Mark. Windshield washer fluid was 1 1/2 gal. Low. The steering wheel buttons needed replaced. I provided the parts they installed and charged me an hour. My batteries were replaced under warranty. When I start the truck in the morning the volts is half of what it should be. They had my truck for 4 days. I am not a happy customer. What a shame since we have been buying from them for the past 12 years.
Great service, Denise Arceo is great to work with, she was very helpful. Just one thing......I'm wondering why I'm getting letters from the dealership congratulating me on the purchase of a new Silverado I haven't bought a new Silverado since 2003.!!!! And then I didn't even buy it at the Pahrump dealership( they weren't here then). Just wondering..
normally I work with Legrand but since he was promoted which makes me very happy because he is very good at his job. I had the pleasure of working with Cody. Who by the way was very good to work with to find my new car. I am very happy with having him as my new guy to go to from now on. very pleased for sure.